Metro Medical Care Kuwait (Salmiya, Khaitan, Jleeb, Fahaheel): Phone 2202 2020, Branches & Services

On this page

1. Metro Medical branches, addresses and phone numbers
2. Metro Medical Salmiya: the main centre
3. Services and specialties
4. How to book an appointment
5. Lab tests and check-up packages: how to prepare
6. Dental care at Metro Medical
7. Common mistakes patients make
8. Fees and insurance
9. Metro Medical vs government clinics vs private hospitals
10. Which branch should you choose?
11. Visiting with children and during pregnancy
12. Tips for your visit
13. Frequently asked questions
14. Related guides

Metro Medical branches, addresses and phone numbers

Branch	Address	Phone	Hours
New Metro Medical Care – Salmiya	Building 24, Easa Al Qatami St, Salmiya	2202 2020	7 AM – 10 PM daily
Super Metro Specialized Medical Center – Salmiya	Salmiya	2202 2020	Call to confirm
Bouvardia MMC Medical Center – Salmiya	Block 3, Salmiya	2202 2020	Call to confirm
Metro Medical Care – Khaitan	Bin Zuhair St, Khaitan	2202 2020	7 AM – 11 PM daily
Metro Medical Care – Jleeb Al-Shuyoukh	Jawhara Building, Block 1, St 50, Jleeb	2202 2037	7 AM – 11 PM daily
Metro Medical Care – Farwaniya	Farwaniya	2202 2020	Call to confirm
Super Metro Specialized Medical Center – Fahaheel	Fahaheel (opened February 2023)	2202 2020	Call to confirm
Super Medical Care – Mahboula	Mahboula	2202 2020	Call to confirm

The branch list comes from the group’s official website (metromedicalgroup.com); addresses and hours for Salmiya, Khaitan and Jleeb are from public directories. Call 2202 2020 to confirm before you visit, especially late at night, on Fridays and on public holidays.

Metro Medical Salmiya: the main centre

Most people searching for “Metro Medical” mean the New Metro Medical Care centre in Salmiya, in Building 24 on Easa Al Qatami Street. It is open from about 7 AM to 10 PM every day and offers the widest range of clinics in the group. Salmiya also has the Super Metro Specialized Medical Center and the Bouvardia MMC centre in Block 3, which focuses on dermatology and cosmetic treatments. Parking around Salmiya can be tight in the evening, so allow extra time or take a taxi.

Services and specialties

Department	What it covers
General medicine and walk-in	Minor illnesses and injuries, fevers, check-ups, sick-leave certificates where appropriate
Dentistry	Cleaning, fillings, root canal treatment and orthodontics
Women’s health	Gynaecology and obstetrics, pregnancy follow-up
Paediatrics	Children’s consultations and follow-up
ENT and ophthalmology	Ear, nose, throat and eye clinics
Dermatology and cosmetics	Skin conditions and cosmetic treatments (Bouvardia)
Specialist consultations	Orthopaedics, cardiology, pulmonology, neurology and neurosurgery
Diagnostics	Radiology (X-ray, ultrasound) and full laboratory tests
Other	Health check-up packages and physiotherapy

Not every specialty is available at every branch or every day. When you book, ask which doctor is on duty and at which centre.

How to book an appointment

1. Decide which branch is closest and which clinic you need.
2. Book through the Appointment form on metromedicalgroup.com, or send a WhatsApp message to 2202 2020 with your name, Civil ID number, clinic and preferred time.
3. For general practice and urgent minor problems, you can usually walk in without an appointment.
4. Bring your Civil ID and your insurance card if you have one. Children need their own Civil ID or passport.
5. Arrive 10–15 minutes early on your first visit to register.

Lab tests and check-up packages: how to prepare

Metro centres offer full laboratory testing and health check-up packages, often promoted with seasonal prices. To get accurate results and avoid a second trip:

1. Ask exactly which tests the package includes – for example blood count, sugar, cholesterol, liver and kidney function, vitamin D or thyroid.
2. Ask whether you need to fast. Many blood sugar and cholesterol tests need 8–12 hours without food; water is usually allowed.
3. Go early in the morning if fasting is required, and bring a snack for afterwards.
4. Take your regular medicines unless the doctor tells you otherwise, and tell the lab what you take.
5. Ask when and how results will be shared – printed, by WhatsApp or by email – and who will explain them.

Dental care at Metro Medical

Dentistry is one of the busiest departments in the group, covering cleaning, fillings, root canal treatment and orthodontics. Dental work is often not fully covered by basic insurance, so ask for a written treatment plan and price for each step before starting. For braces or multi-visit treatments, confirm how many sessions are expected and whether the price includes follow-up visits and retainers.

Common mistakes patients make

• Going to a clinic for a true emergency instead of calling 112 or going to a hospital.
• Not checking insurance coverage before tests and then paying the full price.
• Visiting the wrong branch for a specialist who only works at another centre on that day.
• Throwing away receipts and reports needed for insurance claims or follow-up visits.
• Booking a check-up package without asking whether fasting is required.

Fees and insurance

• Consultation prices are generally lower than at full private hospitals, which is why the group is popular with expat families. Ask for the current consultation fee when you book.
• The group often advertises check-up packages and seasonal offers; read what tests are included before you pay.
• Many local insurance cards are accepted. Check that your insurer and policy cover Metro Medical before the visit, and ask whether there is a co-payment.
• Payment is usually by K-Net, card or cash; keep receipts for insurance claims.

Metro Medical vs government clinics vs private hospitals

Option	Best for	Points to know
Metro Medical centres	Quick GP visits, dental care, routine specialist consultations, lab tests	Long opening hours, many branches in expat areas; outpatient only
Government health centres (MOH)	Residents covered by the expat health-insurance fee	Lower cost; may involve longer waits and set catchment areas
Private hospitals	Emergencies, admissions, surgery, complex cases	Higher cost; 24-hour emergency departments

Expat residents pay the annual health-insurance fee of KD 100, which gives access to government health services; many still choose private clinics like Metro for shorter waits and evening hours. For dental appointments at government clinics, see our MOH dental appointment guide.

Which branch should you choose?

• Salmiya, Hawally and Rumaithiya residents: New Metro Medical Care or Super Metro in Salmiya.
• Farwaniya, Khaitan and Jleeb: the Khaitan, Farwaniya or Jleeb Al-Shuyoukh centres. Jleeb has its own number, 2202 2037.
• Fahaheel, Mangaf and Mahboula: Super Metro in Fahaheel or Super Medical Care in Mahboula.
• Skin and cosmetic treatments: Bouvardia MMC in Salmiya.

Visiting with children and during pregnancy

Paediatrics and women’s health are among the most-used clinics for expat families. For children, bring the vaccination record and the child’s Civil ID, and note the child’s weight if you know it – doses of many medicines depend on it. For pregnancy follow-up, ask at the first visit which scans and blood tests are done at Metro and which require a hospital, and plan where you will deliver early in the pregnancy, since outpatient centres do not handle births.

• Ask whether a female doctor is available if you prefer one.
• Keep all scan reports and lab results together in one folder or app.
• For high fever in babies, breathing difficulty or dehydration, go to a hospital emergency department.

Tips for your visit

• Carry a list of your current medicines and any previous test results.
• Ask for printed or digital copies of lab and radiology reports for your records.
• If you are prescribed medicine late at night, our list of 24-hour pharmacies helps.
• For sick leave from work, ask the doctor whether the certificate is accepted by your employer; some employers require government-clinic certificates.

Frequently asked questions

Related guides